Reviews

Anon,
5.0

06.11.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

My daughter and I had a really comfortable overnight stay with you. We were not eating there (apart from breakfast which was delicious) as we were dining with friends at their home in Newport. I hope to enjoy Dinner with you on another occasion as I'm planning to visit again with my sister this time. In fact, your Receptionist gave me the "2 for 1" Voucher before our departure, so I have every incentive! Thank you for a most enjoyable interlude.

Anon,
5.0

06.11.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Would recommend this hotel, thoroughly enjoyed our stay.

Anon,
4.8

17.09.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

excellent value deal, spacious room, very helpful staff. excellent breakfast. lovely setting. one negative no lift in hotel.

Anon,
4.6

26.08.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a lovely break at the Castle Oaks. Very friendly and helpful staff. Will definitely return and stay longer the next time.

Anon,
5.0

26.06.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments: